Last week, Adobe announced the Creative Suite 3.0 much to my excitement. There are six programs I use in my work; five of them are made by Adobe, so it’s safe to say that most of my work depends on their products. Among many new features, the thing that stood out to me the most is the integration between programs. I haven’t played with the new software yet, but I’m certain I will see a significant increase in my productivity. Exactly as their advertising says, this will allow me to be more creative rather than busying myself with redundant tasks. That is exciting stuff!
I wanted to share my excitement and thank the folks at Adobe for their hard work, so I submitted a short note on their Contact Us page and then went about my day. A couple days later I saw that I got an email from Adobe. In short, it went like this:
It’s really nice to hear that our work has a positive impact on people. … A good portion of my day is spent talking with people who are upset about one thing or another, so I found that reading your report especially cheered me up.
Thanks for taking the time to send that. I’ve taken the liberty of sending you a small token of appreciation. I hope that you’ll enjoy it.
What do you know, I got a package in the mail today. They (he) sent me DV Rack HD2. Check the price on that bad boy. That’s a $500 program I got for free simply because I took two minutes to say thanks! I don’t think we quite realize just how much a simple word of encouragement can mean to a person. You never know, they just might end up making your day. =)